Service Terms & Conditions

Serivce Terms

Feller Global provides consulting, advisory, and sourcing support services to assist clients in identifying and working with third-party manufacturers.

We do not manufacture, supply, or sell goods. All agreements, transactions, and relationships with manufacturers are entered into directly by the client.

Our services may include:

Consultation and strategic guidance
Supplier sourcing and recommendations
Procurement support
Communication and logistics guidance

While we provide informed and experience-based guidance, we do not guarantee:

Manufacturer performance
Product quality
Production timelines
Pricing outcomes
Shipping or delivery results

Clients are responsible for:

Conducting their own due diligence
Selecting manufacturers
Entering into agreements with third parties
Making payments and financial decisions

Feller Global is not liable for:

Supplier disputes
Product defects
Delays in production or delivery
Losses arising from third-party actions

By engaging our services, you acknowledge and accept these terms.

Refund & Cancellation Policy

All consultation services must be paid in full prior to the scheduled session.

Cancellations must be made at least 24 hours in advance
Cancellations within 24 hours are non-refundable
No-shows are non-refundable

Rescheduling may be offered at our discretion.

Due to the nature of our services, refunds are not provided once a consultation or service has been delivered.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.